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Return Policy

Software
All returns must be received within 30 days of the purchase date.

To receive a refund fill out the Letter of Intellectual Property Destruction form and send it via fax or postal mail.

NOTE: We can not process a partial refund. All Registration Keys issued must be listed on the Letter of Intellectual Property Destruction. If you purchased multiple products on the same order, all products must be returned and any products you wish to keep must be re-purchased individually.

Fax: +1-904-565-6024

Mail:
Software602, Inc.
Att: Sales department
500 Osceola Avenue
Jacksonville Beach, FL 32250
USA


Support Services
All returns must be received within 30 days of the purchase date.

Please call Order Support at 1-888-468-6602 for refund details.
International Customers, please call +1-904-642-5400

Hours: Monday - Friday, 9:30 AM - 5:30 PM (EST)
E-mail: orders@software602.com


On-demand CD-ROM
Because all CDs are created on demand for you we will not be able to accept any returns. If you are not sure if the software on CD would be of value to you, please download it from our web site first. This service is FREE.

If for any reason you do not receive your CD within 15 days from the date of purchase or your CD is damaged, contact us by e-mail and we will immediately ship you a new CD without any charges. Provide us with the date of your order and your order number when making this request.

Send requests to: orders@software602.com